How soon will my order ship?

Orders are sent out in the order they are received and generally ship the same day or the following day. We ship Monday through Friday, so orders placed on a weekend will not ship until Monday or Tuesday. To ensure that your order is shipped as soon as possible please check your email in the days following to be sure there are no problems with your order. Email is our primary method of contacting you when an item is out of stock or on back order.

 

How long is standard shipping?

Many people have been surprised by how quickly their readers arrive. We are in Texas so you can guess that the closer you are the less you’ll wait and the farther away you are the longer it will take. Generally, orders of 4 items or less should arrive within 2-5 days via USPS Standard Mail.

 

How does Priority Mail and Express delivery work?

For those of you who need to recevive your readers sooner, we offer USPS Priority Mail and Express Delivery. Please contact us by calling our toll-free number or by email for details.

 

What is the return policy?

You have 30 days to return unused items purchased through trendyreaders.com. We will refund the purchase price of the item returned as well as any taxes that may have been applied. We do not credit for shipping. Please note any readers not purchased directly from us must be returned to the location of original purchase. We do not exchange or give credit for purchases made through our retailers.

 

How do I send back my return/exchange?

Returns are easy. You can send your readers back in the same box they arrived in, just include a copy of your invoice and write directly on the invoice whether you want a refund or an exchange. For an exchange please include the style number, color, and magnification of the pair you want. Send your return via a reliable carrier to ensure its arrival. Please allow 7-10 business days for processing.

*a note about packaging – Please do not return readers in envelopes. Let’s be kind to the earth, extra tape, packaging peanuts and bubble wrap are not necessary to ensure the safe arrival of your return. Just make sure your readers are in their case and inside a cardboard box with a little extra paper for padding.